Improving Reporting Across a Multi-site Veterinary Group
Building branch level profitability reporting for a group whose consolidated numbers were hiding a loss-making site.
- Four site veterinary group
- Veterinary group owner
- Typically three months to implement, with comparable reporting from the following quarter
Illustrative example. This describes the shape of a real engagement type, not a specific client. No figures, percentages or quotations have been invented, and the outcome fields are left as markers until a client approves real detail in writing.
The Challenge
The group reported in total only. Profit had fallen for two years and nobody could say which site was responsible.
Starting Position
- One consolidated profit and loss account with no branch split
- Central costs unallocated, so no site carried its share
- Payroll reported as a single figure across all sites
- Stock held and counted differently at each location
Work Completed
- Tracking categories established for each site in the accounting software
- A defensible central cost allocation basis agreed with the branch managers
- Payroll restructured to report by site and by clinical or support role
- Consistent stock process introduced across the group
- Monthly branch packs introduced with a group consolidation above them
Outcome
- [CLIENT APPROVAL REQUIRED] Record which site was identified and what was found here
- [CLIENT APPROVAL REQUIRED] Record the action taken and its measured effect here
- [CLIENT APPROVAL REQUIRED] Record the reporting timetable achieved here
Timeframe
Typically three months to implement, with comparable reporting from the following quarter
No testimonial is shown here. We do not publish quotations that have not been given and approved by a real client.
Recognise Any of This?
If your practice is in a similar position, the first conversation costs nothing and usually identifies the one thing worth doing first.